ITAGO provides digital AI services and premium subscriptions. Due to the immediate access and consumable nature of these digital goods, all payments made on the ITAGO platform are final and strictly non-refundable.
Token purchases are consumed continuously as you use the AI services, and subscriptions grant immediate access to premium features. Once a transaction is processed, it cannot be reversed.
You may cancel your recurring subscription at any time to prevent future billing, but no refunds will be issued for the current active billing cycle.
If you believe your account was charged in error or you have identified a duplicate transaction, please contact us at it.curegloballlp@gmail.com within 7 days of the charge for review.